Question 1

What is Exoserva?

Accepted Answer

Exoserva is an AI-native operations platform designed for field service contractors including HVAC, plumbing, and electrical companies. It provides AI-powered voice assistants, smart scheduling and dispatch, automated invoicing, real-time GPS tracking, and customer communication tools. Unlike traditional field service management software, Exoserva uses 12 specialized AI modules that work together to automate day-to-day operations.

Question 2

How is Exoserva different from ServiceTitan, Jobber, or HouseCall Pro?

Accepted Answer

Exoserva is built AI-first, not AI-bolted-on. While ServiceTitan, Jobber, and HouseCall Pro added AI features to existing platforms, Exoserva was designed from the ground up with AI at its core. Key differentiators include: AI voice receptionist that answers calls 24/7, AI-powered smart scheduling that optimizes technician routes, automated dispatch that matches the right tech to each job, and predictive maintenance that identifies equipment issues before they fail.

Question 3

How much does Exoserva cost?

Accepted Answer

Exoserva offers transparent pricing at $199/tech/month for Founding Members (limited to 50 spots) or $249/tech/month standard. All plans include every AI module, 14-day free trial with no credit card required, and a 90-day money-back guarantee. No contracts and no hidden fees.

Question 4

Is there a free trial?

Accepted Answer

Yes, Exoserva offers a 14-day free trial with full access to all AI modules and features. No credit card required. You can explore AI scheduling, voice assistants, automated dispatch, and all other features during the trial period.

Question 5

What industries does Exoserva support?

Accepted Answer

Exoserva is built specifically for field service contractors in HVAC, plumbing, and electrical industries. The platform includes industry-specific features: HVAC load calculations and seasonal scheduling, emergency plumbing dispatch with priority routing, and electrical permit tracking with certification-aware technician assignment.

Question 6

What features does Exoserva include?

Accepted Answer

Exoserva includes: AI Voice Receptionist (answers calls 24/7), Smart Scheduling and Dispatch (AI-optimized routes), Customer Management (CRM with full history), Invoicing and Payments (automated billing with Stripe), Estimates and Proposals (quick professional estimates), GPS Fleet Tracking (real-time technician locations), Work Order Management, Inventory Management, Vendor Portal, Maintenance Scheduling, Analytics and Reporting, and a Mobile App for field technicians.

Question 7

How do you spell Exoserva? Is it Exoserve, Exoserv, or ExoServa?

Accepted Answer

The correct spelling is Exoserva (ex-oh-SER-vah). Common misspellings include Exoserve, Exoserv, ExoServa, Exosrva, and Exo Serva. The name comes from 'Exo' (external/beyond) and 'Serva' (service) — reflecting our mission to go beyond traditional field service management with AI-native operations.

Handling HVAC Emergency Calls: AI Triage and Dispatch